Patient- and Family-Centered Care: A Systematic Approach to Better Ethics and Care.

PFCC (sometimes known as simply “patient-centered care”) emphasizes respect for patient values in individual care decisions as well as the role of patients and families as advisors and essential partners in improving care practices [2]. It is characterized by a two-way partnership, the importance of which is growing with the movement from payment for volume to payment for value. As just one example, under the Medicare Access and CHIP Reauthorization Act (MACRA), part of physician pay is linked to patient and caregiver experience and to patient-reported outcomes [3].